Service Agreement

BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OF THIS SERVICE AGREEMENT OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT (THE “ORDER FORM”, AND TOGETHER WITH THIS SERVICE AGREEMENT, THIS “AGREEMENT”), YOU AGREE YOU HAVE READ AND ARE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT, IN WHICH CASE THE TERM “CUSTOMER” WILL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE COMPANY SERVICE (AS DEFINED BELOW).

This Agreement, by and between Customer and CaseBlink, Inc. (“Company”), is effective as of the date set forth in the Order Form or the date on which Customer clicks a box accepting this Agreement (the “Effective Date”) and governs Customer’s use of Company’s proprietary software-as-a-service platform (the “Company Platform”) and application programming interface(s) (the “Company API”, together with the Company Platform, the “Company Service”), which is an automated legal services tool designed to minimize rote, repetitive tasks, freeing time for legal professionals to focus on the most important relationship-building, creative, and strategic work. Company reserves the right to change or modify portions of this Agreement at any time. If Company does so, it will post the changes on this page and will indicate at the top of this page the date this Agreement was last revised. Company will also notify Customer, either through the Company Service user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than fourteen (14) days after being posted, except that changes addressing new functions of the Company Service or changes made for legal reasons may become effective immediately; provided, that, if any such changes or modifications materially adversely affect Customer, Customer may terminate this Agreement upon written notice to Company within fourteen (14) days’ of receiving notice of such change or modification. Customer’s continued use of the Company Service thereafter constitutes acceptance of such changes or modifications. Each of Company and Customer may be referred to herein individually as a “Party” or collectively as “Parties”.

1. Access to Company Service

1.1 Access to Platform and API. Subject to the terms and conditions of this Agreement, to the extent Customer subscribes to the Company Platform, Company will use commercially reasonable efforts to make the Company Platform and Company API available to Customer. Subject to the terms and conditions of this Agreement, to the extent Customer subscribes to the Company Platform and Company API, Company hereby grants Customer the limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Company Platform and Company API during the Term solely for Customer’s internal business purposes.

1.2 License Restrictions and Responsibilities. Customer will not use the Company Service for any purpose other than the purposes expressly set forth herein. Customer may not, directly or indirectly: (a) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Company Service; (b) modify, translate, or create derivative works based on the Company Service (except to the extent expressly permitted by Company); (c) use the Company Service for timesharing or service bureau purposes or otherwise for the benefit of a third party; (d) remove any proprietary notices or labels; or (e) otherwise use the Company Service in violation of applicable law (including any export law) or outside the scope expressly permitted hereunder and in the applicable Order Form. Customer shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Company Service, including, without limitation, modems, hardware, server, software, operating system, networking, web servers and the like. Customer will be responsible for maintaining the confidentiality of Customer’s usernames, passwords and account details. Customer will be responsible for any actions taken by parties with access to such usernames and passwords, and Customer agrees not to disclose such usernames and passwords to any third parties (other than employees of Customer). Customer will inform Company immediately if it discovers that any such username and/or password has been disclosed or made available to a third party.

1.3 License to Customer Data. Customer hereby grants to Company a non-exclusive, royalty-free, fully paid up, non-sublicensable (except to contractors and consultants performing services on behalf of Company), non-transferable (subject to Section 9.6) right and license to copy, distribute, display, create derivative works of and otherwise use the data or information submitted, transmitted or uploaded by Customer via the Company Service (the “Customer Data”) to (a) perform its obligations under this Agreement, (b) improve and develop its products and services and (c) create anonymized and/or aggregated data (“Aggregated Data”), which Aggregated Data will not identity of Customer and/or its individual clients. For the avoidance of doubt, Aggregated Data is not Customer Data. Each Party will comply with its obligations under the Data Processing Addendum (“DPA”), attached hereto as Schedule 1.

1.4 Data Security. To the extent that Company processes any Personal Data (as defined in the DPA) contained in Customer Data that is subject to Data Protection Legislation (as defined in the DPA), on Customer’s behalf, in the provision of the Company Service, the parties will be subject to the DPA, and such DPA is hereby deemed incorporated herein by reference.

1.5 Feedback. Customer may from time to time provide suggestions, comments for enhancements or functionality or other feedback (“Feedback”) to Company with respect to the Company Service. Company will have full discretion to determine whether or not to proceed with the development of the requested enhancements, new features or functionality. Customer hereby grants to Company a royalty-free, fully paid up, worldwide, transferable, sublicensable, irrevocable, perpetual license to (a) copy, distribute, transmit, display, perform, and create derivative works of the Feedback, and (b) use the Feedback and/or any subject matter thereof, including without limitation, the right to develop, manufacture, have manufactured, market, promote, sell, have sold, offer for sale, have offered for sale, import, have imported, rent, provide and/or lease products or services which practice or embody, or are configured for use in practicing, the Feedback and/or any subject matter of the Feedback.

1.6 Third Party Services. The Company Service may enable access to or integration with certain third party services, products, solutions, software or technology which are currently or may be in the future utilized by Customer and with respect to which Customer has a separate contractual relationship with the applicable third party (collectively, the “Third Party Services”). The Third Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and Customer may be required to authenticate to or create separate accounts to use Third Party Services. Some Third Party Services may provide Company with access to certain information that Customer has provided to such Third Party Services. Any data, information or other materials collected via or received by Company from any Third Party Service will be deemed Customer Data and will be treated by Company as Confidential Information. Company has no control over and is not responsible for such Third Party Services, including for the accuracy, availability, reliability or completeness of information shared by or available through Third Party Services, or on the privacy practices of Third Party Services. Company encourages Customer to review the privacy policies of Third Party Services prior to using them. Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third Party Services. Company enables these Third Party Services merely as a convenience and the integration or inclusion of such Third Party Services does not imply an endorsement or recommendation. Any dealings Customer has with third parties while using the Company Service are between Customer and the third party. Company is not liable for any loss caused by or claim that Customer may have against any such third party or that arise under Customer’s agreements with any such third party.

1.7 Use of Artificial Intelligence. The Company Service may include certain features and functionalities, such as document extraction and summarization, translation tools, chatbots, and document text generation, which are powered by certain artificial intelligence (“AI”) tools, including AI tools provided by third parties. Customer acknowledges and agrees that information, recommendations, suggestions, deliverables or other output generated and returned by such AI tools (the “Output”) are subject to numerous limitations that apply with respect to AI-generated Output due to the fact that it is automatically generated, including that (a) it may contain errors or misleading information, (b) AI systems can struggle with understanding the nuances of language, including slang, idioms, and cultural references, which can result in Output that is out of context or does not make sense, (c) AI systems do not have emotions and cannot understand or convey emotions in the way humans can, which can result in Output that lacks the empathy and emotion that humans are able to convey, (d) AI systems can perpetuate biases that are present in the data used to train them, which although unlikely may result in Output that is discriminatory or offensive, (e) AI systems can struggle with complex tasks that require reasoning, judgment and decision-making, (f) AI systems require large amounts of data to train and generate content, and the data used to train AI systems may be of poor quality or biased, which will negatively impact the accuracy and quality of the generated Output, and (g) AI-generated Output can lack the personal touch that comes with content created by humans, which can make it seem cold and impersonal. The Company may review Output before it is returned to you but cannot, and does not, guarantee such manual review for all Output. Accordingly, in using any feature or functionality relying on AI tools, in addition to the limitations and restrictions set forth in this Agreement, Customer agrees that it is responsible for evaluating, and bearing all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of any Output. For clarity, any Output that is generated from Customer Data shall be deemed Customer Data hereunder, and AI tools provided by third parties acting on behalf of the Company hereunder do not retain any Customer Data.

2. Ownership; Reservation of Rights

Customer acknowledges and agrees that, as between the Parties, Company retains all right, title and interest in and to the Company Service and all associated intellectual property rights. Company grants no, and reserves any and all, rights other than the rights expressly granted to Customer under this Agreement with respect to the Company Service. Customer will acquire no right, title, or interest in and to the Company Service other than the limited licensed rights expressly granted under this Agreement. Notwithstanding the foregoing, Customer retains all right, title and interest in and to the Customer Data.

3. Fees; Payment Terms

3.1 Fees; Payment Terms. In exchange for use of the Company Service and the rights granted pursuant to this Agreement, Customer will pay to Company the fees set forth in any applicable Order Form (the “Service Fees”) in accordance with the terms and conditions set forth herein and therein. The Service Fees may include a recurring subscription fee for access to the Company Service (“Subscription Fees”). No Service Fees, including Subscription Fees, will be due or payable during any applicable free trial period. Following the end of the free trial period, Customer’s payment obligations will begin if the Customer chooses to continue using the Company Service. Payment obligations are non-cancelable and any Service Fees paid are non-refundable.

3.2 Changes in Fees. If Customer has subscribed to a monthly subscription, Company may, in its sole discretion, introduce new fees applicable to the Company Service, or increase existing Subscription Fees at any time during the Term, provided that Company gives Customer at least sixty (60) days’ prior written notice of any such additional fees or Subscription Fee increases. If Customer has subscribed to a monthly subscription and upgrades to a higher monthly subscription tier, Customer will pay to Company a pro-rated amount of the applicable Subscription Fees for the remainder of the month during which such upgrade is made. Thereafter, Customer will pay to Company the applicable Subscription Fees for the new monthly subscription tier for each subsequent Renewal Term. If Customer has subscribed to an annual subscription and upgrades to a higher annual subscription tier, Customer will pay to Company a pro-rated amount of the applicable Subscription Fees for the remainder of the year during which such upgrade is made, payable on a monthly basis for the remainder of such year. Thereafter, Customer will pay to Company the applicable Subscription Fees for the new annual subscription tier for each subsequent Renewal Term. If Customer has subscribed to an annual subscription, Company may, in its sole discretion, introduce new fees applicable to the Company Service, or increase the existing Subscription Fees, upon written notice to Customer at least forty-five (45) days’ prior to the end of the Initial Term or then-current Renewal Term, as applicable (with such additional and/or increased fees going into effect upon commencement of the subsequent Renewal Term).

3.3 Net of Taxes. All amounts payable by Customer to Company hereunder are exclusive of any sales, use and other taxes or duties, however designated, including without limitation, withholding taxes, royalties, know-how payments, customs, privilege, excise, sales, use, value-added and property taxes (collectively “Taxes”). Customer will be solely responsible for payment of any Taxes, except for those taxes based on the income of Company. Customer will not withhold any Taxes from any amounts due Company.

4. Term; Termination

4.1 Term; Termination. Subject to earlier termination as set forth in this Agreement, this Agreement will commence on the Effective Date and continue for the initial subscription period set forth in any applicable Order Form (the “Initial Term”), and shall automatically renew for additional periods of the same duration, unless either Party provides written notice of non-renewal at least sixty (60) days prior to the end of the then-current term (each, a “Renewal Term”, and together with the Initial Term, the “Term”). In addition, a Party may terminate this Agreement immediately if the other Party materially breaches any material provision of this Agreement and does not cure such material breach within forty-five (45) days after receiving written notice thereof.

4.2 Effect of Termination. In the event that this Agreement expires or is terminated for any reason, all rights granted to Customer with respect to the Company Service will immediately terminate, and Customer will (a) cease use of the Company Service; and (b) pay to Company all amounts due and owing under this Agreement (to the extent not previously paid). In addition, upon expiration or termination of this Agreement, each Recipient (as defined below) will return to the Discloser (as defined below) or destroy, at the Discloser’s election, all of the Discloser’s Confidential Information and all copies or other tangible embodiments thereof.

4.3 Survival. Upon expiration or termination of this Agreement, all obligations in this Agreement will terminate, provided that Sections 1.2 (License Restrictions and Responsibilities), 1.3 (License to Customer Data), 1.5 (Feedback), 2 (Ownership; Reservation of Rights), 3 (Fees; Payment Terms), 4 (Term; Termination), 5 (Confidentiality), 6.2 (Disclaimer), 7 (Limitations of Liability), 8 (Indemnification) and 9 (General) will survive.

5. Confidentiality

5.1 Definition of Confidential information. “Confidential Information” means, subject to the exceptions set forth in Section 5.2 hereof, any information or data or materials, regardless of whether it is in tangible form, that is disclosed or otherwise made available by a Party (the “Discloser”) to the other Party (the “Recipient”) and that (a) the Discloser has marked as confidential or proprietary, or (b) the Discloser identifies as confidential at the time of disclosure with written confirmation within fifteen (15) days of disclosure to the Recipient; provided, however, that reports and/or information related to or regarding the Discloser’s business plans, business methodologies, strategies, technology, specifications, development plans, customers, prospective customers, partners, suppliers billing records, and products or services will be deemed Confidential Information of the Discloser even if not so marked or identified, unless such information is the subject of any of the exceptions set forth in Section 5.2 hereof.

5.2 Exceptions to Confidential Information. Confidential Information will not include any information which: (a) the Recipient can show by written record was in its possession prior to disclosure by the Discloser hereunder, provided that the Recipient must promptly notify the Discloser of any prior knowledge; (b) appears in issued patents or printed publications in integrated form or which otherwise is or becomes generally known by the public other than through the Recipient’s failure to observe any or all terms and conditions hereof; or (c) subsequent to disclosure to the Recipient by the Discloser, is obtained by the Recipient from a third person who is not subject to any confidentiality obligation in favor of Discloser.

5.3 Use and Disclosure of Confidential Information. The Recipient may only use the Confidential Information for the purpose of performing its obligations and exercising its rights hereunder. The Recipient must keep secret and will never disclose, publish, divulge, furnish or make accessible to anyone any of the Confidential Information of the Discloser, directly or indirectly, other than furnishing such Confidential Information to (a) the Recipient’s employees and contractors who are required to have access to such Confidential Information in connection with the performance of the Recipient’s obligations, or the exercise of the Recipient’s rights, hereunder, and (b) professional advisers (e.g., lawyers and accountants), in each case, during the time that the Recipient is permitted to retain such Confidential Information hereunder; provided that any and all such employees or contractors are bound by written agreements or, in the case of professional advisers, ethical duties, respecting the Confidential Information in the manner set forth in this Agreement. The Recipient will use at least reasonable care and adequate measures to protect the security of the Confidential Information of the Discloser and to ensure that any Confidential Information of the Discloser is not disclosed or otherwise made available to other persons or used in violation of this Agreement.

5.4 Disclosures Required by Law. In the event that the Recipient is required by law to make any disclosure of any of the Confidential Information of the Discloser, by subpoena, judicial or administrative order or otherwise, the Recipient will first give written notice of such requirement to the Discloser, and will permit the Discloser to intervene in any relevant proceedings to protect its interests in the Confidential Information, and provide full cooperation and assistance to the Discloser in seeking to obtain such protection.

5.5 Return of Materials. All documents and other tangible objects containing or representing Confidential Information that have been disclosed by Discloser to Recipient, and all copies or extracts thereof or notes derived therefrom that are in the possession of Recipient, shall be and remain the property of Discloser and shall be promptly returned to Discloser or destroyed, each upon Discloser’s written request. The Recipient may, however, retain one (1) copy in a secure location solely for the purpose of determining that Party’s obligations hereunder, or to comply with normal and customary record keeping requirements and processes. This obligation to return or destroy Confidential Information does not extend to automatically generated computer back-up or archival copies generated in the ordinary course of information system procedures, provided that except as expressly provided herein, the retaining Party shall make no use of such copies.

6. Representations and Warranties; Disclaimer

6.1 Representations and Warranties. Each Party represents and warrants to the other Party that (a) such Party has the required power and authority to enter into this Agreement and to perform its obligations hereunder, (b) the execution of this Agreement and performance of its obligations thereunder do not and will not violate any other agreement to which it is a party, and (c) this Agreement constitutes a legal, valid and binding obligation when signed by both Parties. In addition, Customer represents, warrants and covenants that (i) it has all rights necessary to permit Company to use the Customer Data as contemplated hereunder and (ii) the Customer Data provided by Customer to the Company will be true, accurate and complete.

6.2 Disclaimer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE COMPANY SERVICE IS PROVIDED ON AN “AS-IS” BASIS AND COMPANY DISCLAIMS ANY ADDITIONAL REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER. COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE COMPANY SERVICE IS ERROR-FREE OR THAT OPERATION OF THE COMPANY SERVICE WILL BE SECURE OR UNINTERRUPTED.

THE CONTENT PROVIDED THROUGH OR IN CONNECTION WITH THE COMPANY SERVICE IS DESIGNED TO PROVIDE PRACTICAL AND USEFUL INFORMATION ON THE SUBJECT MATTER COVERED. WHILE SUCH CONTENT MAY CONCERN ISSUES RELATED TO PROFESSIONAL SERVICES, SUCH CONTENT IS NOT PROFESSIONAL SERVICES ADVICE. YOU SHOULD NOT ACT OR REFRAIN FROM ACTING ON THE BASIS OF ANY CONTENT INCLUDED IN CONNECTION WITH THE COMPANY SERVICE WITHOUT SEEKING THE ADVICE OF A COMPETENT PROFESSIONAL IN THE APPLICABLE SUBJECT MATTER. COMPANY EXPRESSLY DISCLAIMS ALL LIABILITY IN RESPECT OF ACTIONS TAKEN OR NOT TAKEN BASED ON ANY CONTENT OF OR IN CONNECTION WITH THE COMPANY SERVICES. COMPANY’S PROVISION OF ANY SERVICES, THE MATERIALS MADE AVAILABLE THROUGH SUCH SERVICES AND ANY INFORMATION PROVIDED BY ANY OTHER COMPANY REPRESENTATIVE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. YOU ACKNOWLEDGE AND AGREE THAT THEY DO NOT, AND ARE NOT INTENDED TO, CONSTITUTE LEGAL ADVICE AND DO NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP.

6.3 Disclaimer Regarding AI. Caseblink makes no warranties, express or implied, regarding the accuracy, reliability, non-infringement or authenticity of any Output and disclaims any liability for errors, actions or omissions taken based on any Output. In addition, in certain jurisdictions, bias audits, notice and/or consent may be required from the downstream individual in the event any AI is used in connection with the processing of “personal information”, “personal data” or otherwise. In the event that any consents, audits, notices, or other elements are required, Customer agrees and acknowledges that Customer is solely responsible for providing all required consents or notices and satisfying all other requirements with respect to the Company Service (including its use of AI).

7. Limitations of Liability

7.1 Disclaimer of Consequential Damages. EXCEPT FOR LIABILITY ARISING FROM (A) CUSTOMER’S BREACH OF SECTION 1.2 (LICENSE RESTRICTIONS AND RESPONSIBILITIES) ABOVE, (B) EITHER PARTY’S BREACH OF SECTION 1.4 (INCLUDING THE DPA) (DATA SECURITY) AND (C) EITHER PARTY’S BREACH OF SECTION 5 (CONFIDENTIALITY) ABOVE, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY SPECIAL, INDIRECT, RELIANCE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, LOST OR DAMAGED DATA, LOST PROFITS OR LOST REVENUE, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF A PARTY HAS BEEN NOTIFIED OF THE POSSIBILITY THEREOF.

7.2 Limitation on Liability. EXCEPT FOR LIABILITY ARISING FROM (A) CUSTOMER’S BREACH OF SECTION 1.2 (LICENSE RESTRICTIONS AND RESPONSIBILITIES) ABOVE, (B) EITHER PARTY’S BREACH OF SECTION 1.4 (INCLUDING THE DPA) (DATA SECURITY), (C) EITHER PARTY’S BREACH OF SECTION 5 (CONFIDENTIALITY) ABOVE, AND (D) A PARTY’S INDEMNIFICATION OBLIGATIONS SET FORTH IN SECTIONS 8.1 AND 8.2 BELOW, AS APPLICABLE, UNDER NO CIRCUMSTANCES WILL EITHER PARTY’S LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATING TO THIS AGREEMENT (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE AGGREGATE FEES PAID AND PAYABLE BY CUSTOMER TO COMPANY UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM (THE “ORDINARY CAP”). THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER INCIDENT. NOTWITHSTANDING THE FOREGOING, CASEBLINK’S AGGREGATE LIABILITY FOR BREACH OF SECTION 1.4 (INCLUDING THE DPA) (DATA SECURITY) AND/OR SECTION 5 IN RELATION TO CUSTOMER DATA WILL NOT EXCEED TWO TIMES (2X) THE ORDINARY CAP.

7.3 Independent Allocations of Risk. EACH PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THIS AGREEMENT BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THIS AGREEMENT, AND EACH OF THESE PROVISIONS WILL APPLY EVEN IF THEY HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

8. Indemnification

8.1 Indemnification by Company. Company will indemnify, defend and hold Customer and the officers, directors, agents, and employees of Customer (“Customer Indemnified Parties”) harmless from settlement amounts and damages, liabilities, penalties, costs and expenses (“Liabilities”) that are payable to any third party by the Customer Indemnified Parties (including reasonable attorneys’ fees) arising from any claim, demand or allegation by a third party that the Company Service infringes or misappropriates any United States copyright or trade secret (except for claims for which Company is entitled to indemnification under Section 8.2, in which case Company will have no indemnification obligations with respect to such claim). Company will have no liability or obligation under this Section 8.1 with respect to any Liability if such Liability is caused in whole or in part by: (a) modification of the Company Service by any party other than Company; (b) the combination, operation, or use of the Company Service with other product(s), data or services where the Company Service would not by itself be infringing; (c) unauthorized or improper use of the Company Service; or (d) any Output. This Section 8.1 states Company’ entire obligation and Customer’s sole remedies in connection with any claim regarding the intellectual property rights of any third party.

8.2 Indemnification by Customer. Customer will indemnify, defend and hold Company and the officers, directors, agents, and employees of Company (“Company Indemnified Parties”) harmless from Liabilities that are payable to any third party by the Company Indemnified Parties (including reasonable attorneys' fees) arising from, directly or indirectly, any claim, demand or allegation by a third party that arises out of or is in connection with (a) any use by Customer of the Company Service in violation of this Agreement, (b) Company’s use of the Customer Data in accordance with this Agreement, (c) Customer’s use of any materials, Output or other documents generated by the Company Service or (d) Customer’s violation of any terms and conditions related to and/or governing use of any Third Party Services.

8.3 Action in Response to Potential Infringement. If the use of the Company Service or any portion thereof by Customer has become, or in Company’s opinion is likely to become, the subject of any claim of infringement, Company may at its option and expense (a) procure for Customer the right to continue using the Company Service as set forth hereunder; (b) replace or modify the Company Service to make it non-infringing so long as the Company Service has at least equivalent functionality; (c) substitute an equivalent for the Company Service or (d) if options (a)-(c) are not reasonably practicable, terminate this Agreement.

8.4 Indemnification Procedure. If a Customer Indemnified Party or a Company Indemnified Party (each, an “Indemnified Party”) becomes aware of any matter it believes it should be indemnified under Section 8.1 or Section 8.2, as applicable, involving any claim, action, suit, investigation, arbitration or other proceeding against the Indemnified Party by any third party (each an “Action”), the Indemnified Party will give the other Party (the “Indemnifying Party”) prompt written notice of such Action. The Indemnified Party will cooperate, at the expense of the Indemnifying Party, with the Indemnifying Party and its counsel in the defense and the Indemnified Party will have the right to participate fully, at its own expense, in the defense of such Action with counsel of its own choosing. Any compromise or settlement of an Action will require the prior written consent of both Parties hereunder, such consent not to be unreasonably withheld or delayed.

9. General

9.1 Force Majeure. No Party hereto will have any liability under this Agreement for such Party’s failure or delay in performing any of the obligations imposed by this Agreement to the extent such failure or delay is the result of any event beyond such Party’s reasonable control, including: (a) any fire, explosion, unusually severe weather, natural disaster or Act of God; (b) epidemic; any nuclear, biological, chemical, or similar attack; any other public health or safety emergency; any act of terrorism; and any action reasonably taken in response to any of the foregoing; (c) any act of declared or undeclared war or of a public enemy, or any riot or insurrection; (d) damage to machinery or equipment; any disruption in transportation, communications, electric power or other utilities, or other vital infrastructure; or any means of disrupting or damaging internet or other computer networks or facilities; (e) any strike, lockout or other labor dispute or action; or (f) any action taken in response to any of the foregoing events by any civil or military authority.

9.2 Severability. In the event that any provision of this Agreement is found to be unenforceable, such provision will be reformed only to the extent necessary to make it enforceable, and the remainder will continue in effect, to the extent consistent with the intent of the Parties as of the Effective Date. The terms and conditions of this Agreement are severable. If any term or condition of this Agreement is deemed to be illegal or unenforceable under any rule of law, all other terms will remain in force. Further, the term or condition which is held to be illegal or unenforceable will remain in effect as far as possible in accordance with the intention of the Parties as of the Effective Date.

9.3 Relationship of the Parties. Nothing in this Agreement will be construed to place the Parties in an agency, employment, franchise, joint venture, or partnership relationship. Neither Party will have the authority to obligate or bind the other in any manner, and nothing herein contained will give rise or is intended to give rise to any rights of any kind to any third Parties. Neither Party will represent to the contrary, either expressly, implicitly or otherwise.

9.4 Remedies. Each Party acknowledges that a breach by it of any of the terms of Section 5 may cause irreparable harm to the Discloser for which Discloser could not be adequately compensated by money damages. Accordingly, Recipient agrees that, in addition to all other remedies available to Discloser in an action at law, in the event of any breach or threatened breach by the Recipient of the terms of this Agreement, the Discloser may seek, from any court of competent jurisdiction and without the necessity of proving actual damages or posting any bond or other security, temporary and permanent injunctive relief, including specific performance of the terms of Section 5.

9.5 Governing Law; Consent to Jurisdiction. The laws, including the statutes of limitation, of the state of Delaware will govern this Agreement, the interpretation and enforcement of its terms and any claim or cause of action (in law or equity), controversy or dispute arising out of or related to it or its negotiation, execution or performance, whether based on contract, tort, statutory or other law, in each case without giving effect to any conflicts-of-law or other principle requiring the application of the law of any other jurisdiction. Each of the Parties hereto hereby irrevocably and unconditionally consents to submit to the sole and exclusive jurisdiction of the courts of the state of Delaware and of the United States of America located in Delaware (the “Delaware Courts”) for any litigation among the Parties hereto arising out of or relating to this Agreement, or the negotiation, validity or performance of this Agreement, waives any objection to the laying of venue of any such litigation in the Delaware Courts and agrees not to plead or claim in any Delaware Court that such litigation brought therein has been brought in any inconvenient forum or that there are indispensable parties to such litigation that are not subject to the jurisdiction of the Delaware Courts.

9.6 Assignment; Delegation; Binding Effect. Neither Party may assign or transfer this Agreement in whole or in part, by operation of law or otherwise, without the prior written consent of the other Party, except that either Party may assign or transfer this Agreement without the written consent of the other Party to an affiliate or corporation or other business entity succeeding to all or substantially all the assets and business of the assigning Party to which this Agreement relates by merger or purchase. Company may delegate its duties hereunder to any of its affiliates as necessary to perform its obligations hereunder, provided that Company will bear full liability and responsibility for their acts and omissions. Any attempted assignment, delegation or transfer by a Party in violation hereof will be null and void. Subject to the foregoing, this Agreement will be binding on the Parties and their successors and permitted assigns.

9.7 Notices. All notices under this Agreement will be in writing and will reference this Agreement. Notices will be deemed given: (i) when delivered personally; (ii) three (3) days after having been sent by registered or certified mail, return receipt requested, postage prepaid; (iii) by email for which receipt is confirmed or (iv) one (1) day after deposit with an internationally recognized commercial overnight carrier, with written verification of receipt. All communications will be sent to the applicable address provided on the Order Form, or such other addresses subsequently communicated to the other Party in writing in accordance with this Section 9.7.

9.8 No Waiver. Failure by either Party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision.

9.9 Complete Agreement. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof. It supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter, and prevails over any conflicting terms or conditions contained on printed forms submitted with purchase orders, sales acknowledgments or quotations. To the extent of any conflict or inconsistency between the provisions in the body of this Service Agreement and any applicable Order Form, the terms of this Service Agreement will prevail, unless the Order Form expressly amends a provision in this Service Agreement.

Schedule 1: Data Processing Addendum

This Data Processing Addendum (including all Schedules attached hereto, the “DPA”) is incorporated into, and is subject to the terms and conditions of, the Master Services Agreement (“Agreement”) between CaseBlink, Inc. (“Company”) and the entity identified as the customer in the Agreement (“Customer”). This DPA applies to the extent Company’s Processing of Customer Personal Data is subject to the Data Protection Laws. This DPA shall be effective for the term of the Agreement.

1. Definitions

1.1. “Controller” means the entity which determines the purposes and means of the Processing of Personal Data.

1.2. “Customer Personal Data” means the Personal Data described under Schedule 1 to this DPA.

1.3. “Data Protection Laws” means all laws and regulations, including laws and regulations of: (i) the European Union, the European Economic Area and their member states, Switzerland and the United Kingdom; (ii) the United States (including, but not limited to the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”)); and (iii) any other jurisdiction in which the parties operate, all (i)–(iii) applicable to the Processing of Personal Data under the Agreement.

1.4. “Data Subjects” means the individuals identified in Schedule 1.

1.5. “EU SCCs” means the Standard Contractual Clauses approved with Commission Implementing Decision (EU) 2021/914 of June 4, 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council, as amended, supplemented, updated or replaced from time to time;

1.6. “GDPR” means the General Data Protection Regulation (EU) 2016/679 together with any national implementing laws in any member state of the EEA (“EU GDPR”) and the EU GDPR as incorporated into the laws of the United Kingdom (“UK GDPR”);

1.7. “Personal Data” and “Processing” will each have the meaning given to them in the Data Protection Laws. The term “Personal Data” includes “personal information,” “personally identifiable information,” and equivalent terms as such terms may be defined by the Data Protection Laws.

1.8. “Personal Data Breach” means a material breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Personal Data.

1.9. “Processor” means the entity which Processes Personal Data on behalf of the Controller.

1.10. “Sell” has the meaning given in the Data Protection Laws.

1.11. “Service” means the services provided by Company to Customer pursuant to the Agreement.

1.12. “Share” has the meaning given in the CCPA.

1.13. “UK Addendum” means the International Data Transfer Addendum to the EU SCCs, issued by the UK Information Commissioner for parties making restricted transfers, which entered into force on 21 March 2022 (collectively, with the EU SCCs, “the SCCs”)

Capitalized terms not otherwise defined herein shall have the meaning given to them in the Agreement.

2. Processing of Customer Personal Data

2.1. Customer is a Controller of Customer Personal Data and Company is a Processor of Customer Personal Data. The details of Company’s Processing of Customer Personal Data are described in Schedule 1.

2.2. Company will only Process Customer Personal Data as a Processor on behalf of and in accordance with Customer’s prior written instructions, including any instructions provided through Customer’s use of the Service. Customer hereby instructs Company to Process Customer Personal Data to the extent necessary to provide the Service as set forth in the Agreement and this DPA. Company shall not (1) retain, use, or disclose Customer Personal Data other than as provided for in the Agreement, as needed to provide the Service, or as otherwise permitted by Data Protection Laws; (2) retain, use, or disclose Customer Personal Data outside of the direct business relationship between Customer and Company, including by combining Customer Personal Data with Personal Data Company receives from third parties, other than Customer, except as permitted by the Data Protection Laws; or (3) Sell or Share Customer Personal Data. Upon notice to Company, Customer may take reasonable and appropriate steps to remediate Company’s use of Customer Personal Data in violation of this DPA.

2.3. Company will immediately inform Customer if, in its opinion, an instruction from Customer infringes the Data Protection Laws. If applicable laws preclude Company from complying with Customer’s instructions, Company will inform Customer of its inability to comply with the instructions, to the extent permitted by law.

2.4. Each of Customer and Company will comply with their respective obligations under the Data Protection Laws. Company shall notify Customer if it determines that it cannot meet its obligations under the Data Protection Laws. Customer has the right to take reasonable steps to ensure that Company uses Customer Personal Data in a manner consistent with Customer’s obligations under Data Protection Laws by exercising Customer’s audit rights in Section 10.

3. Cross-Border Transfers of Personal Data

3.1. With respect to Customer Personal Data originating from the European Economic Area (“EEA”), the United Kingdom (the “UK”) or Switzerland that is transferred from Customer to Company, the parties agree to comply with the general clauses and with “Module Two” (Controller to Processor) of the EU SCCs, which are incorporated herein by reference, with Customer as the “data exporter” and Company as the “data importer.”

3.2. For purposes of the EU SCCs the parties agree that:

3.2.1. In Clause 7, the optional docking clause will not apply.

3.2.2. In Clause 9, Option 2 will apply and the time period for prior notice of Sub-Processor changes will be as set forth in Section 5.1 of this DPA.

3.2.3. In Clause 11, the optional language will not apply.

3.2.4. For the purposes of Clause 15(1)(a), Company shall notify Customer and/or Customer (only) and not the Data Subject(s) in case of government access requests and Customer and/or Customer shall be solely responsible for promptly notifying the affected Data Subjects as necessary.

3.2.5. In Clause 17, Option 1 applies and the EU SCCs shall be governed by the laws of Ireland.

3.2.6. In Clause 18(b), the parties agree to submit to the jurisdiction of the courts of Ireland.

3.2.7. In Annex I, Section A (List of Parties), (i) the Customer is the data exporter and Company is the data importer and their identity and contact details and, where applicable, information about their respective data protection officer and/or representative in the EEA are those set forth in the Agreement or as otherwise communicated by each party to the other party; (ii) Customer is a Controller, and Company is a Processor; (iii) the activities relevant to the data transferred under the EU SCCs relate to the provision of the Service pursuant to the Agreement; and (iv) entering into this DPA shall be treated as each party’s signature of Annex I, Section A, as of the effective date of this DPA.

3.2.8. In Annex I, Section B (Description of Transfer): (i) Schedule 1 to this DPA describes Company’s Processing of Customer Personal Data; (ii) the frequency of the transfer is continuous (for as long as Customer uses the Service); (iii) Customer Personal Data will be retained in accordance with Clause 8.5 of the EU SCCs and this DPA; (iv) Company uses the Sub-Processors as set out in Section 5 of this DPA to support the provision of the Service.

3.2.9. In Annex I, Section C (Competent Supervisory Authority), the competent supervisory authority identified in accordance with Clause 13 of the EU SCCs is the competent supervisory authority communicated by Customer to Company.

3.2.10. In Annex II, data importer has implemented and will maintain appropriate technical and organizational measures to protect the security, confidentiality and integrity of Customer Personal Data as described in Schedule 2.

3.3. If the transfer of Customer Personal Data is subject to the Swiss Federal Act on Data Protection (“FADP”), the parties agree to rely on the EU SCCs with the following modifications: (i) the Federal Data Protection and Information Commissioner (FDPIC) will be the competent supervisory authority under Clause 13 of the EU SCCs; (ii) the parties agree to abide by the GDPR standard in relation to all Processing of Customer Personal Data that is governed by the FADP; (iii) the term “Member State” in the EU SCCs will not prevent Data Subjects who habitually reside in Switzerland from initiating legal proceedings in Switzerland in accordance with Clause 18(c) of the EU SCCs; and (iv) references to the ‘GDPR’ in the EU SCCs will be understood as references to the FADP.

3.4. With respect to transfers from Customer to Company of Customer Personal Data originating from the UK, the parties agree that the UK Addendum will complement the EU SCCs to the extent required under Data Protection Law. The UK Addendum is incorporated herein by reference. The parties agree that the UK Addendum is completed as follows:

3.4.1. For the purpose of Part 1 of the UK Addendum:

3.4.1.1. Table 1: the start date is the effective date of the Agreement, the exporter is the Customer and the importer is Company, the table is deemed to be completed with the information set out in Section 3.2 of this DPA, and by signing this DPA, parties are deemed to have signed the UK Addendum.

3.4.1.2. Table 2: the “Approved EU SCCs” which the UK Addendum is appended to are the EU SCCs incorporated into this DPA and completed as set out in Section 3.2 of this DPA.

3.4.1.3. Table 3: the information requested in Annex 1 is provided in Section 3.2.8 and 3.2.9 of this DPA; the security measures requested in Annex 2 is provided in Schedule 2 of this DPA; the list of Sub-Processors is available in Schedule 3 of this DPA.

3.4.1.4. Table 4: the importer may end the UK Addendum as set out in section 19 of the UK Addendum.

4. Confidentiality and Security

4.1. Company will require Company’s personnel who access Customer Personal Data to commit to protect the confidentiality of Customer Personal Data.

4.2. Company will implement commercially reasonable technical and organisational measures, as further described in Schedule 2, that are designed to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Personal Data.

4.3. To the extent required by Data Protection Laws, Company will provide Customer with reasonable assistance as necessary for the fulfilment of Customer’s obligations under Data Protection Laws to maintain the security of Customer Personal Data.

5. Sub-Processing

5.1. Customer agrees that Company may engage Sub-Processors to Process Customer Personal Data on Customer's behalf. Company’s current list of Sub-Processors is available in Schedule 3 of this DPA. Company will inform Customer of any intended changes concerning the addition or replacement of any appointed Sub-Processors (a “New Sub-Processor”) at least 15 days prior to permitting the New Sub-Processor to access Customer Personal Data. Customer may object to changes to Company’s Sub-Processors within seven (7) days of receiving notice from Company, provided that such objection must be on reasonable, substantial grounds, directly related to the New Sub-Processor's ability to comply with substantially similar obligations to those set out in this DPA. If Company and Customer are unable to resolve such objection, Company or Customer may terminate the Agreement by providing written notice to the other party. Any termination pursuant to this Section 5.1 will not affect Customer’s obligation to pay fees incurred prior to the termination.

5.2. Company will impose on its Sub-Processors substantially the same data protection obligations that apply to Company under this DPA. Company will be liable to Customer for its Sub-Processors’ acts or omissions as it would be for its own.

5.3. The parties agree that the copies of the Sub-Processor agreements that must be provided by Company to Customer pursuant to the SCCs, if applicable, may have commercial information or clauses unrelated to the SCCs removed by Company beforehand; and, that such copies will be provided by Company, in a manner to be determined in its discretion, only upon Customer’s written request.

6. Data Subject Rights

Customer is responsible for responding to any Data Subject requests relating to Customer Personal Data (“Requests”). If Company receives any Requests during the term, Company will advise the Data Subject to submit the request directly to Customer. Company will provide Customer with self-service functionality or other reasonable assistance to permit Customer to respond to Requests.

7. Personal Data Breaches

Upon becoming aware of a Personal Data Breach affecting Customer Personal Data, Company will (i) promptly take measures designed to remediate the Personal Data Breach and (ii) notify Customer without undue delay. Customer is solely responsible for complying with Personal Data Breach notification requirements applicable to Customer. Customer may request that Company reasonably assist Customer’s efforts to notify Personal Data Breaches to the competent data protection authorities and/or affected Data Subjects, if Customer is required to do so under the Data Protection Laws. Company’s notice of or response to a Personal Data Breach under this Section 7 will not be an acknowledgement or admission by Company of any fault or liability with respect to the Personal Data Breach.

8. Data Protection Impact Assessment; Prior Consultation

Customer may request reasonable assistance from Company in connection with conducting data protection impact assessments and consultation with data protection authorities if Customer is required to engage in such activities under applicable Data Protection Laws and the data protection impact assessment or consultation relate to the Processing by Company of Customer Personal Data.

9. Deletion of Customer Personal Data

Customer instructs Company to delete Customer Personal Data within 90 days of the termination of the Agreement and delete existing copies unless applicable law requires otherwise. The parties agree that the certification of deletion described in the SCCs, if applicable, shall be provided only upon Customer’s written request. Notwithstanding the foregoing, Company may retain Customer Personal Data to the extent and for the period required by applicable laws provided that Company maintains the confidentiality of all such Customer Personal Data and Processes such Customer Personal Data only as necessary for the purpose(s) specified in the applicable laws requiring its storage.

10. Audits

10.1. Customer may audit Company’s compliance with its obligations under this DPA up to once per year. In addition, Customer may perform more frequent audits (including inspections) in the event: (1) Company suffers a Personal Data Breach affecting Customer Personal Data; (2) Customer has genuine, documented concerns regarding Company’s compliance with this DPA or the Data Protection Laws; or (3) where required by the Data Protection Laws, including where mandated by regulatory or governmental authorities with jurisdiction over Customer Personal Data. Company will contribute to such audits by providing Customer or Customer’s regulatory or governmental authority with the information and assistance reasonably necessary to conduct the audit, including any relevant records of Processing activities applicable to the Service, as described below.

10.2. To request an audit, Customer must submit a detailed proposed audit plan to support@caseblink.com at least one month in advance of the proposed audit start date. The proposed audit plan must describe the proposed scope, duration, start date of the audit, and the identity of any third party Customer intends to appoint to perform the audit. Company will review the proposed audit plan and provide Customer with any concerns or questions (for example, Company may object to the third party auditor as described in Section 10.3, provide an Audit Report as described in Section 10.4, or identify any requests for information that could compromise Company confidentiality obligations or security, privacy, employment or other relevant policies). The parties will negotiate in good faith to agree on a final audit plan at least two weeks in advance of the proposed audit start date. Nothing in this Section 10 shall require Company to breach any duties of confidentiality.

10.3. Company may object to third party auditors that are, in Company’s reasonable opinion, not suitably qualified or independent, a competitor of Company, or otherwise manifestly unsuitable. Customer will appoint another auditor or conduct the audit itself if the parties cannot resolve Company’s auditor objection after negotiating in good faith.

10.4. If the requested audit scope is addressed in an SSAE 18/ISAE 3402 Type 2, ISO, NIST or similar audit report performed by a qualified third party auditor on Company’s systems that Process Customer Personal Data (“Audit Reports”) within twelve (12) months of Customer’s audit request and Company confirms there are no known material changes in the controls audited, Customer agrees to accept the Audit Report in lieu of requesting an audit of the controls covered by the Audit Report.

10.5. The audit must be conducted at a mutually agreeable time during regular business hours at the applicable facility, subject to the agreed final audit plan and Company’s health and safety or other relevant policies. The audit may not unreasonably interfere with Company business activities.

10.6. Any audits are at Customer’s expense and Customer will promptly disclose to Company any perceived non-compliance or security concerns discovered during the audit, together with all relevant details.

10.7. The parties agree that the audits described in the SCCs, if applicable, shall be performed in accordance with this Section 10.

11. Analytics Data

Customer acknowledges and agrees that Company may create and derive from Processing related to the Service anonymized and/or aggregated data that does not identify or relate to Customer or any Data Subject (“Analytics Data”), and use such Analytics Data to improve the Service.

12. Liability

12.1. Each party’s liability towards the other party under or in connection with this DPA will be limited in accordance with the provisions of the Agreement.

12.2. Customer acknowledges that Company is reliant on Customer for direction as to the extent to which Company is entitled to Process Customer Personal Data on behalf of Customer in performance of the Service. Consequently, Company will not be liable under the Agreement for any claim brought by a Data Subject arising from (a) any action or omission by Company in compliance with Customer’s instructions or (b) from Customer’s failure to comply with its obligations under the Data Protection Laws.

13. General Provisions

With regard to the subject matter of this DPA, in the event of inconsistencies between the provisions of this DPA and the Agreement, the provisions of this DPA shall prevail. In the event of inconsistencies between the DPA and the SCCs, the SCCs will prevail.

Schedule 1: Details of Processing

1. Categories of Data Subjects. This DPA applies to Company’s Processing of Customer Personal Data relating to Customer’s personnel (“Data Subjects”).

2. Types of Personal Data. The extent of Customer Personal Data Processed by Company is determined and controlled by Customer in its sole discretion and includes names, email addresses, and any other Personal Data that may be transmitted through the Service by Data Subjects.

3. Subject-Matter and Nature of the Processing. Customer Personal Data will be subject to the Processing activities that Company needs to perform in order to provide the Service pursuant to the Agreement.

4. Purpose of the Processing. Company will Process Customer Personal Data for purposes of providing the Service as set out in the Agreement.

5. Duration of the Processing. Customer Personal Data will be Processed for the duration of the Agreement, subject to Section 9 of the DPA.

Schedule 2: Security Measures

Company will ensure the ongoing confidentiality, integrity, availability and resilience of processing systems, including the following safeguards:

(a) A security program which addresses: compliance and standards; data privacy and protection; communications and operations security management; physical security; systems acquisition, development, and maintenance; third-party risk management; configuration and change management for software systems; incident response planning and management, including appropriate maintenance, and monitoring and analysis of audit logs;

(b) Personnel, with access to Customer Personal Data, shall be bound to keep such information confidential and shall comply with Company’s applicable data protection and security procedures;

(c) Where physical locations process Customer Personal Data in connection with this DPA, Company shall ensure: (i) location access control procedures are aligned with Company’s security procedures; (ii) data centers and other locations which house computers and communication systems used to perform obligations under this Agreement have: (a) suitable physical security measures designed to prevent unauthorized persons from gaining access; and (b) suitable environmental controls, in accordance with good industry practices, and have the ability to continue in operation despite disruption to the main power supply;

(d) Backups, on a regular basis, of Company’s systems, applications, and software replicated to a disaster recovery facility, so recovery can take place when there is a disaster;

(e) Customer Personal Data is replicated to a disaster recovery facility, providing a scheduled point in time to back up the data to ensure data integrity;

(f) Encryption and other security technologies are implemented to safeguard the integrity, and confidentiality in connection with any transmission, transfer, communication, or remote access connectivity involving Customer Personal Data;

(g) Access to Company’s systems, or applications, will be granted and revoked, in accordance with Company’s procedures; and

(h) Passwords allocated will conform to industry standards and align with password management standards.

Schedule 3: Sub-Processors

If you have any questions about this Service Agreement, or to request a copy via email, please contact us at support@caseblink.com